Small square buttons have been equipped on tables in the functional zone of Qingdao High-tech Zone Government Service Hall recently. Anyone who needs help just has to press a button, the staff member will be "on call" for service.
The "singcall" buttons have been installed in the self-service zone, Internet business handling area, form filling area, and agency business area of the service hall. These buttons are connected to the "singcall" smart bracelet of the staff members. Upon receiving a call, staff members will arrive in time to provide service.
The multi-functional self-service and smart service equipment has not only kept a comfortable, safe distance between the staff member and people in need of service, but also helped to provide timely response to people's need.
In recent years, to continuously optimize the business environment and improve local residents' sense of satisfaction and gain, Qingdao High-tech Zone constantly optimizes the function and layout of its service hall and launches the new-type government hall service mode as well as the 6 functional areas. The 6 functional areas and one smart management system complement each other, providing a better, more comprehensive service for local people.